Service Guarantees

When the success of your business hangs on the dependability of your equipment, you need to know you have backup service that complements your dedication to keep the wheels turning, 24 hours a day, 7 days a week.  


Moffat Pty Ltd is recognised for its innovation in the design, manufacture and marketing of food service and bakery equipment to industry all over the world. All our equipment is backed by a full installation service, on-site training, and a 24/7 on-call backup service. We also offer a spare parts call out service.  

For immediate access to Moffat's Technical Service Department, phone 1800 622 216 between the hours of 8:00am and 4:30pm, Monday to Friday AEST. If your call is outside of these working hours we can direct your calls to a service provider in your local area.  Alternatively, submit an online enquiry and we will have one of our friendly team members get back to you as soon as possible.

All Moffat products and brands are supported by ISO 9001 Quality and Assurance Accreditation - covering design, manufacture and final inspection. As well as Moffat brands, we also carry a full range of spare parts for APV Baker and Baker Perkins.

Contact address

  • VICTORIA (Head office)
    Address:
    Mailing address:
    740 Springvale Rd, Mulgrave, VIC 3170
    PO Box 4490, Mulgrave, VIC 3170
    Phone number:(03) 9518 3888
    Fax number:(03) 9518 3833
    Email address:vsales@moffat.com.au
    SOUTH AUSTRALIA
    Phone number:(03) 9518 3888
    Fax number:(03) 9518 3833
    Email address:vsales@moffat.com.au
  • NEW SOUTH WALES
    Address:Unit C, 10-16 South St, Rydalmere, NSW 2116
    Phone number:(02) 8833 4111
    Fax number:(02) 8833 4122
    Email address:nswsales@moffat.com.au
    WESTERN AUSTRALIA
    Address:Unit 1, 13 Mumford Place, Balcatta WA 6021
    Phone number:(08) 9413 2400
    Fax number:(08) 9202 6836
    Email address:wasales@moffat.com.au
  • QUEENSLAND / NORTHERN TERRITORY
    Address:30 Prosperity Pl, Geebung, QLD 4034
    Phone number:(07) 3630 8600
    Fax number:(07) 3630 8622
    Email address:qldsales@moffat.com.au
    TASMANIA
    Phone number:(03) 9518 3888
    Fax number:(03) 9518 3833
    Email address:vsales@moffat.com.au
Customer service phone number: 1800 335 315
Fax: 1800 350 281
National 24hr Service Hotline toll free: 1800 622 216