Service and Support

At Moffat, we understand your need for 24 hour after sale service support, seven days a week in the event of equipment failure. We offer unrivalled technical support and have the service, spare parts and technical resources to deliver a range of pro-active responses to your service or equipment maintenance requirements. 
 
Moffat runs service training courses each year for gas technicians and electricians on its range of products.
 
Moffat Australia provides technical support to customers and service technicians. Our team of trained specialist can be contacted for advice between 8:00am to 4:30pm AEST Monday to Friday through our toll free helpline on 1800 337 963.

Contact address

  • VICTORIA (Head office)
    Address:
    Mailing address:
    740 Springvale Rd, Mulgrave, VIC 3170
    PO Box 4490, Mulgrave, VIC 3170
    Phone number:(03) 9518 3888
    Fax number:(03) 9518 3833
    Email address:vsales@moffat.com.au
    SOUTH AUSTRALIA
    Phone number:(03) 9518 3888
    Fax number:(03) 9518 3833
    Email address:vsales@moffat.com.au
  • NEW SOUTH WALES
    Address:Unit C, 10-16 South St, Rydalmere, NSW 2116
    Phone number:(02) 8833 4111
    Fax number:(02) 8833 4122
    Email address:nswsales@moffat.com.au
    WESTERN AUSTRALIA
    Address:67 Howe St, Osborne Park, WA 6017
    Phone number:(08) 9202 6820
    Fax number:(08) 9202 6836
    Email address:bgarcia@moffat.com.au
  • QUEENSLAND / NORTHERN TERRITORY
    Address:30 Prosperity Pl, Geebung, QLD 4034
    Phone number:(07) 3630 8600
    Fax number:(07) 3630 8622
    Email address:qldsales@moffat.com.au
    TASMANIA
    Phone number:(03) 9518 3888
    Fax number:(03) 9518 3833
    Email address:vsales@moffat.com.au
Customer service phone number: 1800 335 315
Fax: 1800 350 281
National 24hr Service Hotline toll free: 1800 622 216