VIC Spare Parts Contactless Collection

 
Effective date: 6th August 2020 

Due to Stage 4 restrictions in Melbourne, our Spare Parts Counter will be closed on site at 740 Springvale Road, Mulgrave VIC 3170.

For the safety of our customers and team, we will offer contactless collection of pre-arranged orders ONLY.

All orders need to be pre-arranged, pre-paid or account, via calling the spares parts team 1300 263 107 [option 2] or email customerservice@moffat.com.au .

When your order is ready [min. 2 hours], we will SMS or email you with notification that it is available for collection.

Please do not come to the Moffat premises until you receive this notification

Collection hours:

 
Monday - Thursday8.30am - 4.15pm
Friday8.30am - 3.30pm

No collection outside these hours is available.

Customer parking is available next to the Spare Parts Entry [Yellow Door - left side of main building].

Please follow the steps below for your collection:

Step 1: Call 03 9518 3822 and quote your order number.

Step 2: Your order will then be placed on a collection table behind the roller door labelled "Door 1" (next to Spares Parts door) which will be opened for you to collect your order.

Step 3: On collection of your order, there will be no requirement to sign for receiving the goods

**Please ensure you remain at the appropriate social distance at all times.**


Thank you for your understanding and appreciate your support.

Any enquiries, please call 1300 263 107 or email sparesinfo@moffat.com.au.

Delivered orders can be placed via the Moffat webshop Spares Parts Webstore.

Free freight for all online orders over $75*

 

*Terms and Conditions apply. See website for details.



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