Meal delivery in the Australian healthcare industry is constantly evolving. From cook-chill, pre-prepared meals and fresh-cook, each has delivered its own set of challenges and benefits. However, the drive for sustainability, freedom of choice and diner experience has evolved the on-demand, hotel-style room service model.<\/p>\n
We first saw the rise of \u201croom service\u201d in the mid 2000\u2019s in the United States with the Aladdin Temp-Rite<\/a> Heat on Demand induction meal delivery system. Hospital funding allocations began using a satisfaction survey to gauge the patient satisfaction for their stay in the hospital: the higher the satisfaction results, the higher the funding. Improving the scores became a matter of necessity. Hospitality catering managers around the country implemented dining on demand style systems to provide choice, quality, 5-star presentation and accessibility to meals around the clock. Ensuring that satisfaction scores remained high at all times.<\/p>\n[\/spb_text_block] [spb_text_block element_name=”Australian Introduction in the market” animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”2\/3″ el_position=”first”]\n In Australia, our reason for evolving to room service is slightly different with our focus being the patient, dining experience, improving nutritional intake, monitoring consumption, being culturally inclusive, reducing food wastage and costs. The old clich\u00e9 \u201cyou eat with your eyes\u201d has become the overall mantra. Contemporary tray presentations coupled with high quality ingredients and modern cooking techniques have revolutionised healthcare stereotypes, creating a \u201crestaurant-like\u201d dining experience.<\/p>\n Ensuring meals arrive at the right temperature to the diner is a key factor in the planning, implementation and day to day functionality of the room service model. The meal delivery system needs to maintain not only the temperature and presentation requirements, but also meet WHS needs of the staff operating the system. The selection of the system is determined by the geographical location of the facility, kitchen design, facility operations and the staffing levels. Key considerations are made for keeping the hot food hot and the cold food cold.<\/p>\n[\/spb_text_block] [spb_image image=”4655″ image_size=”full” frame=”noframe” caption_pos=”hover” remove_rounded=”yes” fullwidth=”no” overflow_mode=”none” link_target=”_self” lightbox=”no” intro_animation=”none” animation_delay=”200″ width=”1\/3″ el_position=”last”][\/spb_image] [spb_text_block element_name=”Healthcare solutions\/methods” animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1\/1″ el_position=”first last”]\n Two methods of meal delivery have proved themselves as both reliable and consistent for a room service model. The first being heated and chilled trolleys, allowing the freshly prepared meals to hold temperature until delivery. Burlodge<\/a> has long been the preferred choice for meal delivery trolleys in the Australian healthcare industry. When it comes to room service it has transitioned to suit the ever-evolving market and offer a modern and easy to use delivery system.<\/p>\n The second method is an insultated tray ware style system with induction-heated bases. Aladdin Temp-Rite<\/a> has been a familiar brand throughout Australian healthcare and now with the introduction of a brand new colour range, it has been a very popular transitional system with the capability of holding hot food for up to 75 minutes. With the use of a standard plating line, the induction activator converts to a long hot holding option for room service models.<\/p>\n At Moffat we have been fortunate to be at the forefront of seeing these ideas come to fruition. The constant evolution of Burlodge<\/a> meal delivery trolleys and the Aladdin Temp-Rite<\/a> Heat on Demand system have been an industry leading solution in the rise of room service. If you are interested in finding out more information about our large range of products, get in touch with us today!<\/a><\/p>\n[\/spb_text_block] [\/spb_column]\n","protected":false},"excerpt":{"rendered":" [spb_column col_sm=”12″ padding_horizontal=”0″ width=”1\/1″ el_position=”first last”] [spb_text_block element_name=”SUBHEADING” animation=”none” animation_delay=”0″ simplified_controls=”yes” custom_css_percentage=”no” padding_vertical=”0″ padding_horizontal=”0″ margin_vertical=”0″ custom_css=”margin-top: 0px;margin-bottom: 0px;” border_size=”0″ border_styling_global=”default” width=”1\/1″ el_position=”first last”] Don’t you love it when you can choose what you want and when you want!? The \u201cRoom Service\u201d model has quickly become the expectation within the healthcare industry. Doing away with dedicated service mealtimes and excess food […]<\/p>\n","protected":false},"author":2,"featured_media":4592,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[132,138,129],"tags":[265,304,369,306,64,194,96,211,303,314,346,232,325,326,19,349],"class_list":["post-4587","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-health-and-aged-care","category-healthcare","category-news","tag-aged-care","tag-aladdin-temp-rite","tag-australian-healthcare","tag-burlodge","tag-commercial-cooking-equipment","tag-commercial-kitchen","tag-commercial-kitchen-equipment","tag-food-service","tag-healthcare","tag-heat-on-demand","tag-heat-on-demand-advantage","tag-hospital","tag-hot-holding","tag-hot-holding-cabinet","tag-moffat","tag-room-service-solutions"],"_links":{"self":[{"href":"https:\/\/www.moffat.com.au\/blog\/wp-json\/wp\/v2\/posts\/4587","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.moffat.com.au\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.moffat.com.au\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.moffat.com.au\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.moffat.com.au\/blog\/wp-json\/wp\/v2\/comments?post=4587"}],"version-history":[{"count":16,"href":"https:\/\/www.moffat.com.au\/blog\/wp-json\/wp\/v2\/posts\/4587\/revisions"}],"predecessor-version":[{"id":4942,"href":"https:\/\/www.moffat.com.au\/blog\/wp-json\/wp\/v2\/posts\/4587\/revisions\/4942"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.moffat.com.au\/blog\/wp-json\/wp\/v2\/media\/4592"}],"wp:attachment":[{"href":"https:\/\/www.moffat.com.au\/blog\/wp-json\/wp\/v2\/media?parent=4587"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.moffat.com.au\/blog\/wp-json\/wp\/v2\/categories?post=4587"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.moffat.com.au\/blog\/wp-json\/wp\/v2\/tags?post=4587"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}How can I implement this method into my facility?<\/h3>\n
What equipment should I be using?<\/h3>\n